Seamless Hosting LLC - Privacy Policy

Effective Date: 03/05/2026

Seamless Hosting LLC ("Seamless Hosting," "we," "us," or "our") is committed to protecting the privacy of our clients. This Privacy Policy describes how we collect, use, and share the information necessary to provide our web hosting services, client portal, and domain name services (the "Services"), as detailed in our Terms of Service.

1. Information We Collect

We collect information primarily to fulfill our contractual obligation to provide the Services you purchase. The types of information collected include:

A. Information You Provide Directly to Us

This data is collected when you set up your account, purchase services, or interact with support:

B. Information Collected Through Service Use

This data is automatically generated when you use our network and hosting platform:

2. How We Use Your Information

We use the collected information for the following primary purposes:

• Service Delivery and Management: To establish and operate your hosting services, manage your account, and fulfill service orders, in accordance with our Terms of Service.
• Billing and Renewals: To process payments, manage auto-renewal of services, send invoices, and collect any outstanding debts.
• Security and Compliance: To detect, prevent, and protect against security breaches, fraud, and illegal activities, and to enforce our Acceptable Use Policy (AUP).
• Communication: To send you necessary administrative messages, security alerts, and critical service announcements related to your account and the performance of your Services.

3. Disclosure and Sharing of Your Information (Third-Party Registrar)

We do not sell your Personal Data to third parties. We only share your information with trusted third parties as necessary to provide the Services you have purchased or as required by law.

A. Domain Name Registration (Mandatory Sharing)

When you purchase or transfer a domain name through our Services, your essential contact and identity information (Contact Data) is transferred to the Third-Party Domain Registrar and used for registration.

• ICANN Requirement: This data sharing is mandatory to register your domain and satisfy the requirements of the Internet Corporation for Assigned Names and Numbers (ICANN).
• Public Visibility (WHOIS): Your data may become publicly visible via the global WHOIS directory. While modern registrars may offer privacy protection to mask some details, Seamless Hosting LLC is not responsible for the Registrar's or ICANN's handling of WHOIS data.
• No Liability: We specifically refer you to Section 3 of our Terms of Service, which details that your separate contract is with the Third-Party Registrar.

B. Service Providers and Partners

We share information with external service providers who perform services on our behalf and who are bound by confidentiality agreements, including:

• Payment Processors: To securely handle payment transactions and comply with financial regulations.
• Infrastructure Providers: Data centers and network partners that provide the physical server infrastructure.
• Anti-Spam/Anti-Malware Tools: Tools that scan data only for the purpose of protecting our network and enforcing the AUP.

C. Legal Compliance and Enforcement

We may disclose your information if we believe in good faith that disclosure is necessary to:

• (i) Comply with applicable law, regulation, legal process, or valid governmental requests (e.g., subpoenas or court orders).
• (ii) Enforce our Terms of Service and AUP, including the investigation of suspected violations.
• (iii) Protect the rights, property, or safety of Seamless Hosting, our clients, or the public.

4. Data Security, Retention, and Backups

1. Security Measures: We use commercially reasonable physical, electronic, and procedural safeguards (such as encryption and access control) designed to protect your Personal Data. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems.
2. Data Retention: We retain your Personal Data for as long as your account is active or as needed to provide you with the Services. We will also retain information necessary to comply with legal obligations (e.g., billing records) and resolve disputes.
3. Client Content (Backups): As outlined in Section 8 of our Terms of Service, you are solely responsible for maintaining your own independent backups. We are not responsible for data loss, and any courtesy backups we perform are for disaster recovery only and are not a substitute for your own data retention measures.

5. Your Rights and Choices

You have the ability to manage and control much of the data we hold:

• Access and Correction: You can review and update most of your Personal Data (Contact Data and Financial Data) at any time by logging into your Client Portal.
• Opt-out of Marketing: You can opt out of receiving promotional emails from us by clicking the "unsubscribe" link in those emails. You cannot opt out of receiving essential transactional or service-related communications.
• Deletion: You may request the deletion of your account and associated data. Note that we may be legally required to retain certain information (e.g., billing records, domain registration data) for defined periods even after termination.

6. Policy Updates and Contact

1. Changes to Policy: We may update this Privacy Policy periodically. We will notify you of material changes by posting the revised policy on our website and updating the "Effective Date" at the top of the policy. Your continued use of the Services after such changes take effect constitutes your acceptance of the revised policy.
2. Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@seamlesshosting.co